Monique Alvarez – a rant, a warning, and an open letter

3/2/2020
I’m adding a few elaborations on this.

Monique Alvarez is now going by the name Adriana Monique Alvarez. She has expanded to running women entrepreneur groups, has written a few books, and, at the time of this writing, is heavily advertising on “how to expand your business with a TEDx Talk”, of which she has no recordings of ever doing.

She has relocated most recently to New Orleans, LA, and is still scamming people. Original post below.


It’s time to pull the curtain back on something.

A year ago I was approached with the idea of joining a mastermind group. Mastermind groups are a timeless idea given name by Napoleon Hill. They are a group of similarly minded people who can build each other up, help each other move forward, and coordinate business efforts.

Mastermind groups are about creating harmony and invigorating business. They’re about helping each other.

Sometimes an exceptional businessperson will start a mastermind and charge people to join. These are situations where someone has achieved astounding success and is selling their expertise to attendants.

Monique built up a mastermind group, a fantastic one. We helped each other out through many things. We formed incredibly deep bonds, built each other up, and helped each of us through incredible insecurities. All this took place in my office, which I opened up to her.

While all this was going on, Monique Alvarez was working behind the scenes to monetize this mastermind group. She charged three new attendants, who we found out were being charged after the fact. .

Of course, she was charging these new people while using my office. So she was charging people for the use of my office.

On top of this, she moved from Tucson, AZ to San Carlos, Mexico out of the blue and started having us remote her in to what were in-person meetings

Our group came to an end on a Tuesday. She let us know the associated Facebook group would be deleted that Friday as her business was evolving to support only female entrepreneurs. I’m cool with that — I’m all for minority support.

I asked if it would be cool with her (out of courtesy, because I’m going to do what’s right for my friends and colleagues) if I started a second mastermind group. She gave me her blessing to do so. I immediately created the supplemental Facebook group and started to coordinate new meetings. I knew there would be some scheduling changes as there was some insinuation that some of the female members would be continuing with the new iteration of the group.

Fine, no problem. We’ll take a break and coordinate plans to move forward. That’s not a problem.

A couple days after doing all this, the Thursday before the original group was to be shut down, I let Monique know what we were doing. Again, this was out of professional courtesy. I expected a “Thank you for letting me know! Best of luck continuing with each other!”

Here’s what was actually said. My text is in blue, her’s is in green.

Me: I wanted to give you a heads up. We’re continuing the Tuesday group with a few modifications. Thank you so much for your guidance and wisdom the past…three quarters? Year? I don’t remember the length, but it’s been amazing. 
And happy anniversary. ? 
Monique: You realize that I’m continuing my Tuesday group right? Are you asking people to not continue with me in order to be in your group?
What do you mean? Everything we heard was that the Tuesday group was ending and the facebook group was being shut down Friday.
I said I am continuing Holistic Mastermind on Tuesdays. Two changes going forward. 1. It’s for women. 2. It’s a virtual meeting.
 
I also outlined it in the group.
 
Once again thank you all for a spectacular journey for the last 10 months. I have created a affiliate program for Holistic Mastermind, Total Wellness Retreats and e~Courses. I pay 30% commission for referrals to all my services and products. Here is the direction Holistic Mastermind is going and when the next round will start. 
I’ll close this group down on Friday so if you want to download worksheets etc please do so by then. Thank you for being part of my life and business. Here’s to the next chapter! ?
 
The men felt left in the lurch and without any group, so we took the initiative to try and create something. We’re not trying to hijack anything nor are we trying to compete. We’re just trying to create something that works for us.
You only asked the men to join you?
I created a group with people I trust and have grown close to with plans to continue meeting.
 
I know.
 
I would have contacted you privately about this if the tables were turned. Out of respect.
I have no idea what you’re upset about. The group is coming to an end, you’re creating a new one, and I took initiative on a deadline to maintain some sort of meeting. As this meeting wouldn’t include you, or any virtual connections, there wasn’t really any reason to reach out. I wanted to officially let you know out of respect.
Who did you approach about the group? Did you approach<redacted>?
 
You approached my clients.
I approached my friends and colleagues, some of whom may be your clients. There is not a set meeting time, date, or format. As such, I shall endeavor to set it so there is no conflict with your continuing group.
 
Those of us who are not a part of your continuing group will be working to set that time.
This is where she unfriended me like a middle school drama queen. Yes, really.

She couldn’t handle actual conversation about a misunderstanding so she disconnected, ran off, and hid. She told other people that I violated the terms of our group by creating another. She claims that I tried to get her clients to leave her.

Let me be clear: I didn’t care one whit who her clients were. I just wanted to keep the band of colleagues we had together. We all knew that we were going to be finding a new time so those who wanted to stick with Monique Alvarez’s “Holistic Mastermind” could do so. That they could stay with the group they wanted AND stay with us.

Did I approach her clients? Absolutely. I approached them because they were my friends and trusted colleagues.

Did I try to get them not to continue with her continuing group? Emphatically no. Let me rephrase that, if you don’t understand “emphatically.” Hell no.

Let me reiterate: I did not try to get them to end their relationship with Monique’s continuing group.

We demanded no exclusivity whatsoever. We didn’t even expect, encourage, or think about it. Group exclusivity had exactly as much space in our minds as the mating habits of seahorses (which, incidentally, is far more interesting than hoarding group members for yourself).

Okay, so let’s recap so far: Monique charged people to attend an event at my office without asking me about compensation to build a business inside my walls and she then moved away and made us video chat her in.

What am I missing?

Oh. Right. She used our mastermind group, where we were incredibly vulnerable and open with each other, to recruit new clients for her husband’s web design company.

Oh man, I’m sorry. I should have put it in quotes.
*air quote* “web design company” *air quote*

His websites are bad. However since I don’t have firsthand experience and expanding on this more would violate the confidentiality of my group and colleagues, I’m keeping it there. But man, it’s like WordPress and Geocities had a premature baby in the early 90’s.

Recruiting for further services from a group of vulnerable people is the stuff of Scientology and Jonestown. Not business groups. Not masterminds.

So Monique built a business within my walls and didn’t let me know she was using my office to generate actual revenue. She asked me to open up on Mondays so she could run a second group (which I was not part of), which I did because I’m like that — helpful to a fault. I just learned she was making money off that group, too. She then has the gall to say that I approached her clients.

Let me be clear: I now care who her clients are. I want her to lose every single one of them. I want her business to crash and burn, and it’s not from spite. I want it to fail because she believes her wanderlust is due to a nomadic nature. It is not. Her wanderlust is there because she uses up her resources in one place, then moves to another. She is the personal equivalent of the logging company in Fern Gully. She moves through area after area feeding on the emotional resources of everyone around her. Once she’s exposed, she disappears and moves on.

She then posts triumphant blog posts about how life works in her favor and she makes the most of situations.

That’s not untrue: she does make the most of situations. But it’s as a narcissistic opportunist, not an adaptable entrepreneur.

So now she’s told people that I violated my agreement with the group after I talked with myfriends and tried to find a new time to meet so we could continue boosting each other. She accused me of hijacking the group and poaching clients. She made money while using my space and didn’t give a cut to the person who made it possible, even when they opened up for a meeting they weren’t a part of.

So if you’re considering doing business with this woman, let me illuminate what you’re signing up for:

  • She’ll take your deepest, darkest secrets and use them against you to make a point
  • She’ll go after more than just your presence in the group and try to get you to use their sub-par webdesign and advertising services
  • She’ll cut you off as soon as you hint that your funds for her are limited
  • She’ll dismiss you after bringing up constructive criticism
  • She’ll listen only as long as it suits her own motive
  • She’s on your side only as long as your position helps hers

Look at her again. Google her. Check her company out on Facebook. Look at her website.

Take note of how there are absolutely no places to leave unbiased reviews. The only reviews available are testimonials from her webpage. They’re highly censored and wholly crafted.

I promised an open letter, here it is.

Dear Monique,

For the better part of a year I gave a lot of time, energy, and attention to the Mastermind Group. From the outset we came to decisions democratically, by popular agreement, and we soon decided to stop meeting at coffee shops and meet at my office. This was wonderful.

We expanded, and you apparently started charging new members. You brought someone in who somehow got inside information on each of us, and had her say extraordinarily personal things under the guise of “intuitive evaluations.”

When you ended it and went against everything we started as, you hurt all of us. When we took the initiative to make things right and fix it, you went off and chastised us. No, you didn’t chastise us, you unloaded on us. When we tried to give constructive criticism, you played the victim and dismissed any concerns.

We’re tired of it, Monique. We’re tired of seeing this crap and we’re tired of the drama you keep injecting. We’re tired of how you keep stringing along the people we’re close with and have grown to love.

Yes, love.

As you gallivant around the Americas pretending to find yourself we’re here working on our businesses. I’m lucky in that I never entrusted you with my operations, but those who have definitely regret it.

The great irony is that our businesses are built on honesty and service while yours seems to be built upon deception and empty promises. That’s okay, though, because the fire of deception powers the furnaces of strength and resolve.

Most of us (save for one former member — you know who she is) are better off for having been through the group. You started the group and made it feel like ours. At the beginning of the last quarter you revealed that you didn’t feel like it was truly our group, but your group that we were all members of.

Monique, I would beg of you to change how you operate. The problem is that you don’t see it as a problem. It’d be like asking a tornado to back off into a breeze or an adder to make its venom weaker. You are who you are, and that’s unfortunate for the people who get trapped in your charming web.

I’m proud to be detested by you. You called many of us “your haters” when everything happened after the dissolution of the group. We never hated you. We loved you. We accepted you. It was only when you turned your fury against us and revealed yourself to be blind to our actions and reasons did we crave disconnection from you.

I don’t hate you. I have no reason to. Hating you would be like hating the ocean for a tsunami. The only problem I have is how to warn the ships in the harbor about the impending inevitable storm.

You might actually read this someday. If you do, I know beyond the shadow of a doubt that you’ll get angry. I also know that the reason you’ll get angry is because I have struck a nerve of truth within you.

What you do with that nerve is entirely up to you.

With love,
Eddie

I don’t know how you, fair reader, will react to this. But I do hope you take some of these things into consideration before considering working with her. There are better mastermind groups one can join at her price. There are better local ones you can join and, if there aren’t, then you can easily make one.

You don’t have to rely on her for her ideas, as she’s really only recycled others’ ideas and labelled them as hers. Be cautious of who you open up to, because there are vampires out there who want everything you have.

In the ending words of Daniel Plainview in There Will Be Blood. “I’m finished.”

mic drop




Benchcraft Company

Benchcraft Company.

The company that called me during a moment of weakness. That made me realize I really must stop taking people, especially those I don’t know, at their word. The company that lied to me so many times over the course of a few hours spread apart over a few days that it seems downright sociopathic.

First, what they do. They sell golf course advertising. In and of itself, it seems a great idea. It’s a passive advertising campaign into a demographic that fits exactly what I (and most other insurance agents) drool over: affluent, with some extra time, often with expanding families. There are a few problems with it, though, mainly that it’s completely passive and you’re putting yourself in front of them when they’re spending hours in the sun, possibly drinking, and just having a good time with friends. It leaves you pretty darn forgettable when you’re one passive sign among 17 others.

After the call I did about 45 minutes of cursory research, found the usual complaints you can find about any large company, and saw that they actually did what they did quite well.

So, I signed up for these guys during a moment of weakness. I was feeling down, looking for something new, and got a call out of the blue. Of course it was a hard sale, of course I shouldn’t have taken the guy at his word, and of course I should have known all the tricks. But I wanted and needed to believe. I needed something new.

I immediately felt a pang of regret. Two hours later, I had all the information to know that I really screwed the pooch on this.

Yes, I should have done more research; yes, I should have been more skeptical. We all have our moments of weakness, though.

I called back to cancel. They told me the contracts are non-cancelable and, indeed, the text as such was hiding in plain sight (fun fact: when you surround a paragraph with bullet points, people tend not to read the paragraph — look it up!). I escalated it up the chain of command and ended up leaving a voicemail for their head of sales guy. I wonder if he has consciously learned yet that that hard sales lead to hard cancels. Surely he knows it in his subconscious mind by now.

Once he got back to me is when the abuse started. He immediately tried to tell me that all I had was buyer’s remorse. Of course I had buyer’s remorse! I couldn’t simply say that, though, as his tone and context used it dismissively to belittle me. He was trying to diminish it into a small overcomable objection, like the kind of buyer’s remorse one gets after buying the $40 headset when you meant to get the $20 one.

We debated back and forth, I told him what I needed him to do, he said “I’m the guy you need to befriend to get anything done, so you shouldn’t tell me what ‘you need me to do.'”

Gotcha, you’re insecure. You can do everything I’m asking, but you have to put up a front and make it difficult. I referenced their Yelp and other industry reviews to bolster my case, he told me those reviews didn’t matter, which I found to be amusing.

Eventually, I told him I signed that contract under duress and, if they didn’t cancel it, I’d be pursuing “other avenues of restitution.”

He eventually acquiesced, but since reviews from other people said they were promised refunds that never came, I managed to not only get an email confirmation of the promised refund, but recorded (legally) the last part of the conversation.

The final part of the conversation:
Sales lead: …It’s just me having a conversation with you to get to the root of what your real issue is and overcoming that.
Me: The root of my issue is that I feel like I made a rash decision with my money and I need to have it back.
Lead: Okay, so I can’t do that. However, if it makes more sense and you can at least see it as a meeting of the minds and that I’m willing to take a step toward you. We don’t make money on first year advertising, even when they pay in full we don’t make money. We’re a renewal business, like trailers in your business, right [note: trailers are something to insure when you park them or hitch them up, not residual income]? Imagine you didn’t get money up front, but on that 13th month you got paid…
Me: I get both renewals and up front commission, so that’s completely not analogous… (yes, I know where he was going, but in a power play you can’t acquiesce)
Lead: I understand that, I’m just drawing a parallel so you can imagine we don’t make money off of first year advertisers. So, my suggestion…
Me: I haven’t even submitted anything yet, so there isn’t even any money to lose.
Lead: There is, but once again I won’t tell you, even though I know the industry you’re in, how your business model works, but ours the majority of our costs are up front which means the day you agreed to the ad the salesman got his bonus immediately [95% chance a lie, from industry insiders], the retainer fee on our artists got her money, or him, there’s 22 of them back there. So you’re accountable to find someone that got compensated immediately. Why do we compensate them for artwork they haven’t touched yet? Because they need to push out a hundred pieces of artwork a day to keep up with the amount of volume of business we do [1. Then why is my tiny, single account so vital to you? 2. Ha! Phrasing it like that makes it sound like each of those 22 people has to push 100 pieces of art copy daily. I call shenanigans.]. Alright, so you pay them upfront and have a certain deadline to get it done. Which means they’re also reaching out to you saying “Hey, Eddie, I need a business card, man, let’s do this”. So that you feel good about the fact that the artist wants to complete your artwork. Okay?
We don’t make money [Seriously, again with the first-year-woes?] the first year; we break even. You renew your ad with us, bang immediately we turn a profit, and this case, what I would suggest, because I know it’s money and it’s just buyer’s remorse, in reality, is let me take the loss on the first advertisement you have with us. I’ll write off the balance you owe, you’ll still get the ad…
Me: I need that $200 back.
Lead: Okay, well I can’t return that to you, I apologize.
Me: I need that $200 back. I’m not getting off the phone until I get confirmation I’m getting that $200 back.
Lead: M’kay. I’m not gonna sit here in silence with ya…
Me: So I’m going to be…we’re either going to have this amicably resolved, like this, or I can start a social media campaign, I can…
Lead: A social media campaign?…
Me: I’m talking right now, k? I can go onto Facebook, I can go onto industry websites (lead attempts to talk over me)… I can go onto industry websites. I can file with the BBB, I can file with Yelp, I can file with glassdoor, I can talk about this on insurance specific forums, I can talk about this on other industry specific forums.
Lead: You should spend that time making money, Eddie [what should have been a 30 minute call to recoup $200 and venting with other agents about terrible vendors is kind of non-analogous].
Me: I can also call up El Dorado [the golf course my sign was supposed to be at] and tell them that this company has led me astray. I can…
Lead: Here’s what I’m going to do. I’m going to go ahead and call the golf course right now and I’m going to send them a copy of the contract that you agreed to, okay? And I’m going to send them your response, okay? And this buyer’s remorse is what you got two hours later you got our request, they know our policies. Um, so I guess you’re going to want to do a campaign against the golf course, too, at that point?
Me: I honestly don’t care about the golf course. I’m simply…
Lead: I’m just trying to help you to not waste your time. I’ll send them the info for you.
Me: So, you are not going to help me out at all about this, are you?
Lead: Um, I’m trying to be rational. I offered to take a loss on your account and…
Me: That loss will not equal the loss I’m having right now [That’s right, sales lead, I can interrupt like a jerk, too]. You need to refund that money…
Lead: You’re having a loss because you’re having money issues [He said this because I split up the payment, half on the business credit card — for the protections they offer — and half on the business debit card]. But you want to blame us for that. You want me to take a full loss on the account because you have buyer’s remorse.
Me: I’ve taken plenty of full losses on people who have had Geico come back to them and rewrite them as a new client, so that’s just the nature of the game. So, I need you to take a loss on this and refund this money.
Lead: Alright, I’m going to go get the sales rep, okay? Because he’s gonna eventually basically gonna have to pay for the ad…
Me: That’s fine [Seriously, it was fine, I don’t mind telling someone why I’m canceling. That’s just professionalism, instead of ad hominem attacks.]
Lead: I want you to tell him that you don’t care that, that he has to take food off his table.
Me: Okay, so you’re basically…you want me to tell him that I’m not willing to give up food off my table…
Lead: [Again, with the interrupting!] What’s his name, Riley? I want you just say “Hey, Riley, I’m sorry, I have buyer’s remorse, I understand that it’s company policy there. Um, there, I’m wanting to overturn that company policy which I understand is going to make you pay for the ad and when that happens…”
Me: There’s not even going to be an ad! There’s not even going to be an ad.
Lead: Eddie, I’m trying to explain this to you and, for some reason, I feel like you’re either just not listening because you just want your money back or you’re not listening because I’m not communicating properly to you and, if that’s the case then I’ll take responsibility. [I’m listening to you say irrelevant things and try to sidestep around your idiotic company policy.] What I’m saying is there is money that is spent already [really, after 24 hours?]. When I go get the rep and make him come in here and talk to you, it’s just so…so…so when he says “Why are you making me pay for this?” he doesn’t think I’m the prick. Because…
Me: Alright. Bring him in. If you’re telling me to apologize that he’s paying for the ad when, in reality, there’s not even an ad going up.
Lead: Okay, well he’s paying for what you paid that you’re getting back, or are attempting to get back. [Wait, what?]
Me: Alright.
[Pause]
Lead: What are you going to say: “Sorry, man, I changed my mind,” “Sorry I cost you $395,”?
Me: Bring him in. I’ll tell him that. [I honestly didn’t mind taking the personal hit. It’s called being courteous and professional, plus it would have made his work environment easier].
[Long pause]
Lead: Wow. You know what, Eddie? I’m going to give you your money back. Um, and I’m gonna do everything I can right now not to insult you [really, after you insinuated that I was a prick, A+ job]. Um, but, like I said people do funny things when they’re broke, I get that, k? I’m gonna give you your money back (goes into the specifics of the refund). I’m not surprised that money’s an issue [Oh? I have a scratch insurance agency just on the cusp of starting its second year. Things are notoriously tight for the first two-three years of an agency’s growth, so your attempts at making me feel crappy are falling on unsympathetic ears.] but we don’t want your business. [That was made abundantly clear when you first treated me like garbage.].
Me: Alright.
Lead: You’ll sleep well tonight, I’m sure…
Me: I will sleep great, I will sleep…
Lead: …it’s not gonna affect you at all…
Me: …wonderfully next to my wife and dog…
Lead: …and you’ll probably rip someone off tomorrow, too. I’m going to refund your money.
Me: When can I expect to see that?
Lead: It’ll be done sometime this week, it won’t post to your account immediately, so give it time to actually get into your account, okay?
Me: Alright, so I can expect to see it by the end of the week?
Lead: No, you can expect to have us press the refund button by the end of the week. I don’t know when it’s gonna show up into your account. I can’t control the banking system. But…
Me: Okay.
Lead: …if you call them, I’m sure can tell them about your social media campaign and maybe they’ll be quicker. [Great callback! You should join an improv troupe.] In the meantime, I can only do what we can do, and that’s pushing a button for you. Okay?
Me: Alright, I appreciate that. And I do hope that…
[Lead hangs up]

Here’s the thing. If they had refunded my money and said “No problem, let’s talk in the future,” I would have definitely talked with them in a year or two. Since they were such jerks, I won’t ever talk with them again.

For the record, they sat on “pushing the button” for a full 10 days. That’s two business weeks, and decidedly longer than “by the end of the week” that they had promised.




US Health Advisors

I met with a representative from US Health Advisors.  They’re pretty anti-Affordable Care Act and base their marketing on that.  That, however, is beside the point.

The guy I met with said “they got into business because of Obamacare”; that people were being taken for a ride from insurance companies for years and that “USHealth Advisors (USHA hereon out) saw where things were headed and innovated new products to help protect people.”

He ranted about how ACA compliant plans pay for abortions (factually incorrect), can’t deny insurance for preexisting conditions, and that people would still be paying $10,000+ for their medical coverage.

As has already been covered in this thread, USHA offers indemnity benefits rather than true insurance. For the uninitiated, that means they will pay out a set amount per procedure, sickness, or injury. They offer discounts within their network of doctors and providers with less of a discount outside their network, just like a standard PPO.

The trick is that once you get their price sheet and see $10/generic drug and other prices laid out, you start thinking that is what you’ll owe toward those services. It’s actually what they’ll pay out for those services. He had a lot of receipts where people went to the hospital and ended up getting money back after USHA paid their bills and sent them the difference (if the bills come out to less than what the indemnity payout is, you get that difference). These bills, though, were all from 2011. I think we know how much things have changed since then.

He couldn’t tell me how often they adjust for inflation or other cost changes with the state offices, where they file what they’ll pay out to customers.

There are a number of things that aren’t covered:
Birth control — ever
Preexisting conditions for the first 12 months
Wellness/preventative care visits for the first 6 months
Prescriptions aren’t covered, you just get $10 back if you sign up for that option.
There are a ton of other things they won’t cover, but it’s not listed in their online brochure.

In order to get that brochure, you have to sign up and become a member of their “association” (seriously).

There is no out of pocket maximum for a consumer. Consumers will still pay the ACA penalty, but the agent I spoke with suggested lying to the IRS about your insurance status at the end of the year. Yes, he suggested fraud. When I pointed out what he just told me, he said “Of course I would never suggest that!”. Right.

They say that if you sign up for the lowest cost and lowest benefit plan and something happens, within 90 days after that something happening, you can upgrade to a higher level plan and have slightly more coverage. That would raise the maximum of what they’ll pay out for you that year from $100,000 to $250,000.

The amounts they pay out for cancer treatments, accident recovery, and AD&D are considerably less in volume and considerably more restrictive than what Aflac, Colonial, or even Unum provide.

To top it off, when I asked him what their AM Best rating was, he said they didn’t have one.  They do: it’s B-.  This makes him not just misinformed, but a liar.

Honestly, people would be better off with a bronze level ACA plan, getting a CI rider on their life, and a midrange Aflac cancer and accident policy if they wanted all the bells and whistles of these plans. 




World Ventures: in depth

I caught a lot of flak from my last blog post among my networking groups.  There are a bunch of World Ventures representatives in almost every group that I meet with.  Heck, they’re so saturated that, often times, there are upwards of three representatives at a time.

My error in my last blog post was lumping them together with a bunch of other MLMs.  It was incorrect of me to do so.  They are a far larger and more comprehensive company than any of the other ones I mentioned.

I’ve sat down with no less than four World Ventures reps in many, many situations and have compiled an in depth review of their company, their products, and whom they are a good fit for and in what situations.

Dreamtrips

At the heart of World Ventures’ business model is their dream trips.  These are trips offered at often significant discounts to World Ventures members and representatives.

The allure of these trips is a curated experience in stunning destinations with purportedly excellent accommodations.  I say “purportedly” because I will not sign up to check it out myself, the reason why will be spelled out later.

These trips are things like a $69 per person five day cruise, a $570 per person 3 night stay in an all inclusive resort, or other various offerings.  They say that there are hundreds offered at any time, ranging in price from $70 per person to over $700 per person for all sorts of events.  Without signing up, though, one is unable to see the actual offerings.  I’ll be basing my illustrations on a seven day, six night Caribbean cruise with Holland America.

Airfare is not included in Dreamtrips prices.  Dreamtrips are also separate from any other travel booked through a representative, which will be touched on shortly.

Points

When one signs up with World Ventures, one pays $200 and gets 200 “points” to use towards the purchase of a Dreamtrip.  One also pays an additional $55/month and receives the 660 points on their year anniversary.  The catch is that not all Dreamtrips are able to have points applied and, when they are, only a limited amount of points are applicable towards that trip.

If this point system reminds you of airline vouchers, that’s because it’s extremely similar.  Airlines are infamous for giving vouches as compensation for delayed, canceled, or otherwise messed up flights.  These vouchers are good only for the airline awarding them, and cost extra money to be used.

Perks

When one signs up for World Ventures as a rep, one gets a website that allows their friends to book airfare and trips through them.  They then receive a small commission, paid in “Rovia bucks”, from each sale.  These Rovia Bucks can be applied to trips the representative takes, whether for airfare, Dreamtrips, car rentals, non-dream trips, or anything else.

In order to earn Rovia bucks, the rep has to have their friends use their own personal site rather than any other major indexed flight site out there.  They have to be diligent about reminding their friends, clients, and family.  They have to be the first point of contact rather than Google or any other search engine, as it’s all but guaranteed that they won’t show up in search results.

Another perk is that the representative or member can earn Rovia bucks from online shopping.  This kickback ranges from 0.5% to 15% depending on what’s purchased and from which site, but usually stays around 2-7%.  These are on major stores, such as Best Buy.

Refunds

World Ventures guarantees you the lowest price with their Dreamtrips.  They promise that if you find a lower price deal for the same dates with the same accommodations and the exact same features within, depending on who you talk to, 1-7 days, they’ll give you the trip and refund 150% of the price you paid.

They also promise that if you book a flight through them and the price drops, they’ll refund you the difference.  They don’t offer the stipulations for that unless you ask, but I’ll give them to you in the next section.

Seems great so far, though, right?  Wait for it.

The rub

By now, you are probably thinking “Woah, Eddie, this is too good of a thing to pass up…you must be insane.”

Well, let’s piece a few things together, things often overlooked.

First off, the Dreamtrips are World Ventures people only.  This means you have a lot of company people travelling with you.  They’re going to be on your plane, in your hotel, on your beach, in your pool, in your bar, in your restaurants, etc.  If you are going to relax with the family, you will most likely have to travel elsewhere for quiet and solitude.

Also, if I know MLMs, and I do know MLMs, your upline will pressure you to network and talk with other representatives there.  You’re supposed to take pictures with their now-iconic “You should be here” signs, which really is just to make your friends on Facebook jealous and sign up with you.  That makes your trip a business write off.

I like to travel to get away with my wife.  If we want to party with people, there are no shortage of options with people who we actually like, rather than cohorts from a company we represent.

Second off, trips that aren’t Dreamtrips aren’t covered by points.  This means that if you want to take an Eastern Caribbean cruise with a certain line on a certain date, if it’s not offered as a Dreamtrip, you either have to change what you want or pay for it separately.

Even if that cruise is offered, the best offer I saw was for $679/person for a 7 day trip on Holland America with up to 200 points being applicable towards the cruise.  That is 200 points total applicable, not per person.  You can easily get that same cruise a week later for $499/person ($80 less than what it would be per person with points reducing the price).

Thirdly, the airfare rate guarantee only refunds you whatever is left over after rebooking fees.  Those very fees which often are higher than $150.  This means your airfare, if you do any sort of due diligence with price hunting, will hardly ever be refunded.

If you decide to represent and sell them, all the costs of training are on you.  There are, indeed, costs.  World Ventures is well known for requiring many conferences (which you pay to attend and travel to), videos, and other expenses.

There are advantages to selling World Ventures, however.  Once you recruit four people, you pay no more fees for your monthly membership (they’ll be pulling in over $220/month from the people you recruited and have collected at least $800 in initial fees from them, also, remember how you are extremely likely to have leftover points at the end of the year — they profit heavily off of you and the people you would recruit).  They also claim that you can earn money off the people recruited by the people you recruit.  This only happens, though, once you have about 30 people working under you.

Good luck figuring out how they count those recruits and how you will actually earn their compensation.  Their hierarchy is infamously confounding.  Their payout structure is superbly obfuscated.  When they describe it in a presentation it sounds simple, but to look at the actual breakdown is a wholly different experience.

This product is likely to only be a good deal for someone who is at the top of a decently sized distribution chain.  Any savings realized on a Dreamtrip will likely be lost in unredeemed points and airfare.

There are plenty of World Ventures reps who will tell me that I’m dead wrong, and they’ll undoubtedly cite a $69 5 day cruise.

That cruise still costs airfare, and doesn’t let you apply any points towards it.  It’s still a week off work (which costs money), and the chances of successfully booking this cruise after it’s announced are slim to none.  Yes, they announce the cruises to the entire team, and they sell out within an hour or two.  Plus, it’s a $69 cruise…if you want the savings, you’re tied into the date, port, cruise line, and itinerary.

If that cruise is the only trip you take, you’re paying a total of $69+$200+$660.  That comes out to $929/person (not including airfare) for a cruise which you could otherwise have for $499 in most cases.  For many people, that will be the only trip you take that year.

I would love to address how much the average World Ventures representative makes, but they don’t have any easily accessible documents detailing that.  What I can tell you is that less that 30% make a profit, and likely less than 5% make more than $,1000/year.  Part of this is on par with any MLM structure, but a lot of it is due to the actual company.

Alternatives

So, what is a more financially logical way to do travel?

Obviously, there are sites like cheapoair.com.  There are economy airlines that aren’t accessible by third party searches, like Southwest Airlines.

There are great deals to be had just by calling the hotel or cruise that you want.  LivingSocial and Groupon have plenty of travel deals, and those often give you a six month window to make your trip, rather than a set date.  In addition, you get to travel in peace and quiet or with as many friends as can join you on that trip.

What about those other perks, like points for shopping?  Well, why pay $660/year for the ability to earn points to travel when you could get a credit card with a $150 annual fee for even more points, points which can be used for things both travel and non-travel related?  Heck, some debit cards offer this and for people with decent to good credit, they may qualify for these cards without an annual fee.

Finally, for almost anyone in their 20’s, they could start a decent retirement fund for $55/month.  For someone in their 30’s, they could work their way out of debt and, using the tools I listed above, still travel affordably.  For someone in their 40’s and up, the same story applies.

I know that many people with World Ventures will lambast me as someone who “doesn’t get it”, but the problem is that I do get it.  That’s fine.  I hope you learned something, though, and I hope you enjoyed this post.




Network marketing: the new pyramid scheme

“Network” seems to be the big buzzword these days for business people and the use of the word separates the amateurs from the pros.

The amateurs use “network” as their sole method of talking to people.  They act as if they’ve found this brand new way of talking to people (prospecting) and that they’re the only ones who know about it.  They take to social networks and Craigslist with image laden pictures and insinuated or outright promises of quick money.

The seasoned veterans use networking as they always have.  Across tables with food, coffee, or alcohol they network.  Walking around a park or cycling next to each other, they network.  Talking after religious services or across broadband internet, they network.

Network marketing to the amateur is the ne plus ultra of marketing, and they view it as the only form out there.  The pros know this is not the case and simply put the arrow of social media in their quiver of outreach methods.

Please don’t get me wrong: I don’t mean to besmirch amateurs.  We all start somewhere.  The issue I have is with the companies that call themselves “network marketers”.  These companies, such as World Ventures or wakeupnow (WUN) (links not provided to prevent helping their Google rankings) focus on young people recruiting their friends for “deals” which usually amount to not much more value than the free gift one receives with their Revlon purchase.

These are MLM companies, multi-level marketing companies.

Not all MLMs are built equally.  I personally network and refer people to a number of MLMs, most notably Meleluca and LegalShield.  Including those, I network with about a total of five MLMs.

What is the difference between these companies?

World Ventures and WUN focus on young people and the allure of money.  The promise easy money, world travel, and require many people to buy in.  They have no real tangible benefit other than arguably non-discounted travel accommodations for monthly paying subscribers.  Essentially, their subscribers pay a premium and then receive no discount on travel — the very commodity promised to them.

Meleluca and LegalShield offer a service.  Whether it’s a non-toxic, made in the USA, healthy alternative to common household chemicals and foods or a host of legal services at your beck and call, these companies actually provide a service.  More than providing a service, they offer savings to their customers.

The “network marketers” are actually network recruiters.  In order for the sellers, by whatever phrase they’re described as, to make anything decent (80% of WUN salespeople make an average of 53¢ every year) they have to recruit other sellers below them.  The MLM businesspeople have the option to recruit to their downline or not, and can still make a decent living.

My advice to young entrepreneurs: don’t get caught up with network marketing.  It’s a buzzword that won’t teach you actual sales techniques.  Get on with an established company with a product that’s easy to explain and a training process that is thorough and hands-on.  If you have to justify your company to feel good about it, you shouldn’t be working for them.

All this and I haven’t even touched on my issues with HerbaLife.  I guess that’s for a different post!




The close of 2013

2013.  What a year.

I left a job, started new ventures, learned more than I could have imagined, and traveled to some wondrous places with my amazing wife.

Career wise: I left MarketStar, although they’re trying to get me back, and went to Farmers where I operated my own agency.  I learned so much about sales, prospecting, and business management that I never could have imagined I’d learn.  I learned that I need to stay true to my ideas and my gut, despite what people who “know more” (read: “who think differently”) may say.

I learned much Torah and many teachings.  Even better, I learned the joy of sitting down with fellow students (of life, not of a school) and debating ideas.  We have grown so much closer with our congregation.

Raquel and I got to see parts of the world we haven’t before.  We got to hike in a rainforest!  A rainforest!  We saw unbelievable beaches, talked with unbelievable people, and ate unbelievable food.  We finally got to celebrate our love with a honeymoon.  Our honeymoon wasn’t just fun and bonding: we learned about foods, chocolate, US territories, native cultures, and other countries.

I was lucky to see someone who was stuck in a miserable relationship pry himself out of it.  No one should be with someone who represses who they are.  This man, a wonderful man, finally reclaimed his life and his morals.

Most of all, Raquel and I have grown closer.  My wife (I still love saying that, even after a year) is the pillar that holds me up, she’s the anchor to my ship when I start to drift, she’s the sun and moon to my days.  I’m still learning how much she means to me, even now.  Without her I wouldn’t have inspiration to better myself or drive to succeed.  Without her I’m only mediocre.

2013 was a great year.  2014 will be better yet.